FAQ
Use this text to share information about your product or shipping policies.
Free shipping
For orders over $99, all products included in the order will be free shipping.
Shipping Rates & Times
5-8 business days for your package to be delivered and 30-days hassle-free returns.
Delivery times vary depending on your location and the delivery speed selected.
Note: In many areas, delivery may not be available on Saturdays and Sundays. Estimated delivery times do not include Saturdays or Sundays.
What can I return?
You may return the new, unopened items sold and fulfilled by igeeneu.com within 30 days of delivery for a full refund.
Refunds
Refund will be returned to your original payment method.
When will I get my refund?
Most refunds are fully refunded within 2-3 working days after we receive and process your return.
Once we issue your refund, it takes additional time for your financial institution to make funds available in your account.
Does igeeneu.com offer replacements and exchanges?
Yes, If you received a damaged or defective item, we’ll ship you a replacement of the exact item.
In order to quickly resolve your issue and need to be replaced, please contact our customer service email support@igeeneu.com for assistance.
Partial Refunds
Please note that refunds will be reduced for returned items, such as for signs of customer use or damage, or missing parts, accessories, or manuals.