Terms of service

 

1.Undamaged products may be returned for a refund for any reason within 30 days of receipt of shipment.


2.Returns must include the original packaging, all accessories, user manual etc and cannot affect the second sale.


3.If the product does not meet the above requirements, we cannot process your return request.


4.Please contact the igeeneu customer support team before returning the product to confirm its eligibility for a refund. Failure to do so may result in the inability to process your refund request. You can contact our customer service team via email support@igeneeu.com.